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How to Select, Setup, Optimize and Use Voice over Data (VoIP) Telephone Services
Author: Lawrence Harte
Number of Pages: 348
Number of Diagrams: 124
Copyright: 2003
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Voice over Data Networks for Managers explains how and why companies converting their telephone systems to use voice over data systems. Learn how your company can reduce communication costs 40% to 70%, keep using your existing telephone systems, and increase revenue from new communication applications.
Discover the critical steps companies should take and risks to avoid when transitioning from traditional telephone systems to voice over data networks.
The book explains how voice over data systems operate. It describes the different types of private telephone systems (KTS, PBX, and CTI) and data networks (LAN and WAN) that are used in more....
Sample Diagrams
There are 124 explanatory diagrams in this book
Data and Voice Cost Comparison
This table shows some sample comparisons between traditional charges for voice communication compared to the charges for sending data. This table shows that the average cost per minute for traditional telephone service (called switched voice) is approximately 4 cents per minute. If this service were to remain connected for 24 hours per day and 30 days in a month, this results in a monthly fee of $1,728. A 56 kbps switched connection at 0.2 cents per minute results in a monthly charge of $90. The approximate cost for fixed connections is $50 per month for 56 kbps, $500 per month for 1.5 Mbps (DS1), and $50,000 per month for 45 Mbps connections (DS3). If you adjust the monthly fee for a 64 kbps voice data rate (64 kbps/data rate divided by 30 days x 24 hours x 60 minutes), the average cost of data connection that is used for voice is 4 cents for switched voice, 0.22 cents for switched data, 0.13 cents for fixed 56 kbps, 0.05 cents for fixed 1.5 Mbps, and 0.016 cents per minute for 45 Mbps.

Basic Voice and Data Network Operation
This figure shows the basic network parts of VoIP networks and how they may be interconnected through private or public (e.g. Internet) data networks and some of the common servers that are used to manage the connections. In this example, an iPBX telephone at x102 dials a public telephone in Paris through the company's LAN system. When the PBX telephone is was first connected to the data network, it registered with the access server. The access server provides the IP telephone with access to the data network (such as the Internet) by assigning it an Internet address. When the user dials the telephone number for the phone in Paris, the IP telephone sends a call request message to the call server. The call server reviews its lists of gatekeepers (other servers) and determines the best choice for connecting the call. The call server then contacts the gatekeeper through the wide area network (WAN) connection and negotiates for a connection (bandwidth and features). A policy server has been programmed to give priority access voice communications on the WAN network connection to help ensure the call quality is acceptable. The gatekeeper then commands it's gateway to alert (ring) the telephone in Paris. If the recipient in Paris answers the phone, the call can be connected from extension 102, through the LAN, through the WAN, through the gateway, through the telephone network in Paris, to the telephone in Paris.

Backup Power for IP Telephony Systems
This figure shows how a backup power supply may be connected to the data communication equipment and the access devices to ensure telephone operation continues in the event of a power failure. When a power failure occurs, the uninterruptible power supply (UPS) supplies power to the DSU/CSU modem, router, call server, and inline power patch panel. The inline power patch panel provides power to the IP telephones that are connected to the data network.

Table of Contents
Chapter 1 Why Consider Voice over Data Networks and Internet Telephone Service for your Company
Chapter 2 How Voice over Data and Internet Telephone Systems Work
Chapter 3 Private Telephone Systems
Chapter 4 Data Communication Networks
Chapter 5 Combined Voice and Data Communication Systems
Chapter 6 IP Centrex, New Systems with Low Investment
Chapter 7 IPBX, Owning your Voice and Data System
Chapter 8 - IP Telephones
Chapter 9 Call Servers
Chapter 10 Data and Internet Connections
Chapter 11 Connecting Data Networks to Public Telephone Networks
Chapter 12 Voice Quality, Security, and Reliability
Chapter 13 Billing and Operations Support
Chapter 14 Advanced Features and Services
Chapter 15 Potential Challenges and Solutions
Chapter 16 Industry Standards Keeping up with the Language
Chapter 17 Implementation Options and Strategies
APPENDIX 1 - Glossary
APPENDIX 2 Internet Telephone Service Providers (ITSPs)
APPENDIX 3 Voice over Data Systems Integrators
APPENDIX 4 IP Centrex Equipment Providers
APPENDIX 5 IPBX Equipment Providers
About the Author
Mr. Lawrence Harte has over 29 years of experience in the electronics industry including company leadership, product management, development, marketing, design, and testing of telecommunications (cellular), radar, and microwave systems. He has been issued patents relating to cellular technology. He has authored over 75 articles on related subjects and has been a speaker and panel moderator at industry trade events. Mr. Harte earned executive MBA at Wake Forest University and received his Bachelors degree from University of the State of New York. During the TDMA digital cellular standard development process, Mr. Harte served as an editor and voting company representative for the Telecommunications Industries Association (TIA) TR45.3, digital cellular standards committee. As of 2003, Mr. Harte had authored and co-authored over 20 books relating to telecommunications technology. He has served as a consultant and expert witness for leading companies including Ericsson, Siemens, VLSI, AMD, Casio, Samsung, Sony, ATT, Nokia, Hughes and many others.
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Description
Voice over Data Networks for Managers explains how and why companies converting their telephone systems to use voice over data systems. Learn how your company can reduce communication costs 40% to 70%, keep using your existing telephone systems, and increase revenue from new communication applications.
Discover the critical steps companies should take and risks to avoid when transitioning from traditional telephone systems to voice over data networks.
The book explains how voice over data systems operate. It describes the different types of private telephone systems (KTS, PBX, and CTI) and data networks (LAN and WAN) that are used in most companies along with the necessary changes to provide voice over data service. Covered are the differences between IP Centrex and Internet PBX (iPBX) systems and the different types of telephones, call servers and features they provide. The typical types of data connections are described along with the challenges a data managers will face when implementing these solutions. Understand how data networks can connect to the public telephone system. Learn how to get the necessary quality of service (QoS), security, and reliability you expect from traditional telephone systems. Included is a glossary and appendixes with lists of manufacturers and integrators to help you get more information.
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